Workshops
Seven reasons to select New Heights workshops:
- It's not about the trainer. It's about the learner.
- We show passion, purpose and expertise.
- We provide ongoing learning support after the workshop.
- Adults learn best when they tap into their own personal experiences.
- Draw from real-world situations.
- Complex business models are made clear and applicable immediately.
- Relevant information made usable.
How many of your employees are focused and delivering results? How many of
your managers, supervisors and team leaders are motivating to achieve organizational
success? Are you living the corporate vision or is the vision, mission and goals
of the organization a marketing tool?
As a business leader, you know how difficult it is to incorporate the corporate
vision into actionable behaviors among employees of an organization.
New Heights will customize any and all workshops to meet organizational goals.
Our goal is to focus on bottom line results and to develop a working environment
for increased productivity and morale.
Management Focus
Principles of Management: Management today must focus on the bottom
line and results. The stigma managers have when this focus becomes intense is
one of a "micro-manager." Everybody wants change, but many don’t
want to make the effort. One phrase to remember, "Organizations can only
change when people do." To make the greatest impact on your organization,
management must learn to work through their employees.
Leadership Skills for Today!: To solve the argument whether true leaders
are born leaders or developed into leaders, we were all born. In other words,
each and every one of us can be leaders. Leadership can be taught. It’s
not all pie in the sky and there are some challenges. Leaders overcome their
challenges.
Managing Your Time and Others for Managers: Time management has become
common language that doesn’t make sense. Time is constant, how does one
manage something that’s constant? Time doesn’t stop, time doesn’t
move faster, time isn’t flexible. If time stopped, you’d be dead.
Manage what you can - that would be yourself. Control and influence what you
can’t to be more effective in controlling events.
Selecting Your Best Candidate: The best predictor of how somebody will
perform on the job is their recent, past behavior. Learning how to conduct yourself
when interviewing candidates for your business will help you become a more effective
manager.
Defining and Delivering Excellent Customer Service: It’s been said
good service is a thing of the past. However, service organizations are one
of the fastest growing industries. Many businesses start by providing excellent
customer service, but fall short because of competition, employee issues, legislation,
etc. Build your customer service window and deliver the magic that customers
love.
Reaching New Heights with Your Team: Teambuilding workshops in the 1980’s
provided participants with games and insights to understand how teams are developed.
While teambuilding games and insights are fun, they do little to develop long-lasting
teams. Teams are complex. Think of a sports team with lots of individual talent
that didn’t make it to the finals. Think of another sports team with a
bunch of "no-names" who made it to the finals and won. Building teams
is a mix of management, leadership, communication and problem-solving. This
workshop will give participants tools to build a highly effective team.
Employee Focus
Leading Up!: Empowerment is a great word that turned into the buzzword
of the 1980’s and 1990’s for management guru’s around the world.
Good leadership means a leader must sometimes follow. Leading Up! will give
participants the tools to influence their leaders in understanding that following
you is a good idea.
Managing Your Time and Life — Practicing Work/Life Alignment: The
words work/life balance rings loud in corporate America. Is balance really the
thing people are looking for? Having a 50/50 split of work and everything else
isn’t realistic or desired. People strive for alignment in who they are
to what they do. Your alignment is worth the investment in time.
Providing Excellent Customer Service: Being an excellent customer service
provider takes a lot of skill, patience and perseverance. Great customer service
not only makes the company better, but is much more gratifying for the employees
when executed well.
Career Development: Prior to the 1970’s, people didn’t change
careers too often. Now, if you’re not changing careers with some frequency
you’re thought not to be flexible or adaptable. Knowing your career direction
is a must for today’s busy professional.
Communication Focus
Dynamic Presentation Skills: Statistically proven, people would rather
die than give a presentation. Presentation skills are learned best by doing,
receiving feedback and practice.
Training the Trainer and Understanding Adult Learning Principles: Training
sessions have received a bad reputation to some in corporate America. Many companies
are willing to give training, but feel the Return On Investment (ROI) is low.
Usually, the ROI is low because the personal accountability and the participant’s
time are stretched to the extremes. Trainers can help in this process to maximize
the learning environment for their participants and give a better ROI to the
company.
Compliance Training
California Assembly Bill 1825
Training for CA AB1825's manadatory Sexual Harassment Prevention customized for your organization
Additional and optional training for Employees;
How to Document (for Management and/or HR);
Best Performance Management Practices;
Proper Workplace Investigations
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